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Ticket On Departure

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All flight tickets and travel documents are usually sent to you 2 weeks prior to your departure.

However, if you have booked close to your date of travel or have been advised that your tickets will be issued on departure, you will need to collect your tickets at the airport, they will not be sent to you.

Please note there is a £10 ticket on departure (TOD) charge for any bookings made within one week of departure.

The following arrangements have been made for you to collect your tickets and travel documents at your departure airport.

 

Ticket Collection Information - UK Airports & Terminals

BAA London Gatwick Airport

London Gatwick - South Terminal
Please collect your tickets from the Ace Handling representative who will be situated near the check-in desk indicated beside your flight number on the departure screens.

BAA London Gatwick Airport

London Gatwick - North Terminal
Please collect your tickets from the Ace Handling representative who will be situated near the check-in desk indicated beside your flight number on the departure screens.

Birmingham

Birmingham - Terminal 1
Please collect your tickets from the Ace Handling representative who will be situated near the check-in desk indicated beside your flight number on the departure screens.

Birmingham

Birmingham - Terminal 2
Please collect your tickets from the Ace Handling representative who will be situated near the check-in desk indicated beside your flight number on the departure screens.

Bristol

Bristol
Please collect your tickets from the Ace Handling representative who will be situated near the check-in desk indicated beside your flight number on the departure screens.

East Midlands

East Midlands
Please collect your tickets from the Aviation Affairs representative who will be situated near the check-in desk indicated beside your flight number on the departure screens.

Manchester

Manchester - Terminal 2
Please collect your tickets from the Ace Handling representative who will be situated near the check-in desk indicated beside your flight number on the departure screens.

Manchester

Manchester - Terminal 3
Please collect your tickets from the Ace Handling representative who will be situated near the check-in desk indicated beside your flight number on the departure screens.

 
 
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