We hope that the following results may be of interest to you:
Season Results for Winter 2010/11
General Feedback
- 17% of our customers have previously been to Senegal and 77% were first time visitors
- The service provided by our UK staff was scored at 89% by our customers
- Our most popular excursions are Goree Island & Dakar and The Pink Lake.
- Our customers scored Senegal weather at 96%
Accommodation Feedback
| Hotel | Overall Accommodation Score | Is our brochure/web description accurate? | Should our brochure description stay the same or change? |
| | Excellent = 100%
Good = 75%
Fair = 50%
Poor = 25% or below | % of people who agree the description is correct | | | Make lower |
| |
| Espadon | 78% | 100% | 0% | 100% | 0% |
| Royam | 74% | 50% | 38% | 50% | 12% |
| Keur Saloum | 74% | 100% | 0% | 80% | 20% |
| Les Collines de Niassam | 72% | 67% | | | |
| There is insufficient information for our other hotels to be able to report. |
Contact Customer Relations
If you would like to provide additional feedback upon your return regarding our products and services please contact our customer relations team:
